Customer Testimonials in Clearwater FL
Our experience at the Clearwater Mercedes dealership was truly seamless. We were treated like family. Everyone at the dealership was very efficient getting us to the finish line. Our Mercedes Transportation Specialist Russell Bauer was excellent in his guidance. Truly a valuable asset to the Clearwater Mercedes team! In addition, Gregory Boone Finance Manager was very informative and detailed on all our financial requirements to Mercedes. Wonderful experience.
Had to travel to this dealership to pick up my var. it was worth the trip. Very knowledgeable staff and very courteous. Chris Ebron our salesman was excellent. I f I lived closer they would be my “ go to dealership”.
Esteban was absolutely wonderful to work with. He was fery Knowledgeable, honest, and very professional. The atmosphere was friendly as well . Mark the manager was welcoming and made sure to let me know to call them if I had any questions. Exceptional custmer service friendly dealership!
Absolute pleasure of working with this dealership and with Jeff Lyall. I found the perfect SUV online and I was contacted almost immediately by Jeff. Received a quote within minutes. Everything was so easy, almost unbelievable. Highly recommend. No pressure. No hassle. Financing was another easy breezy experience. Highly recommend.
Easygoing experience. Quality car. Not too much back and forth dealing. Fair people. I would recommend.
Purchased a 2027 S580 and had a pleasant experience. Graziella was thorough in terms of following up, being available, walking through features, etc. and answering questions. Also had nice car selection. Purchase process was simple and straightforward. At time of delivery Michael was quite helpful explaining how everything worked. Recommend trying this dealership for next purchase.
Had a great experience with Eddie! No pressure and a nice salesman. Carolyn in the finance department was a pleasure to work with as well! I highly recommend this dealership!
Excellent experience with Mercedes-Benz of Clearwater from start to finish! The level of customer service here is truly top-notch.
A special thanks to Alex Riley for making the entire process so smooth and enjoyable. Alex was extremely professional, responsive, and never pushy. He was always available to answer questions, followed through on everything, and made sure every detail was taken care of.
What I appreciated most is that Alex genuinely cares about his customers and building long-term relationships, not just making a sale. That really makes a difference.
Overall, one of the best car-buying experiences I’ve had. Couldn’t ... Read More DealerRater - Oct 9, 2026
Chris was fun and professional. He made the test drive exciting and the entire purchase smooth and easy. I came in knowing what I wanted and he provided information above and beyond. Thank you Chris!
Leased a 2026 EV CLA 250+ with Paul Brown. Terrific process through and through -- very straightforward, transparent. Paul was able to find me the right spec and color that suited the budget. Picking it up very seamless -- in and out in under 2 hours -- and that included a final test drive, and 45 minutes with the service technician to get me up to speed on the EV and setting up a personalized MB account so I can access my vehicle through the app.
My wife and I had a great experience with Bill and his team. Bill worked hard to get me a great deal and, most importantly, treated us with professionalism and courtesy. Bill was transparent and thorough about the entire process. There were no surprise fees, no gotchas, and no pressure, just genuinely great service.
Hands-down, best auto buying dealership in the last five cars! Wally was amazing! Everyone from salesperson to financing to Management even parts were extremely helpful and made the entire experience so much better than expected.
I had such a great experience with this dealership! Aaron was my main point of contact and he was absolutely wonderful from start to finish. He worked hard to get me a great deal and, most importantly, I really appreciated how straightforward and transparent he was throughout the entire process. There were no surprise fees, no sneaky add-ons, and no pressure, just genuinely great service.
Beautiful dealership, great people to work with, and no one can beat their deals!! Paul even cleaned out my old car and moved everything over for me!!
Hello, I have been going to this dealership for a while. Every time I go in I am greeted and welcomed by the staff. Everyone is easy to deal with, especially my salesman. He has the experience and knowhow to find a car I like and in my price range. With Bill Ashe doing all the work, it makes it easy for me. All I do is go and check out what he finds. Perfect situation for me. I will continue get my cars From Mercedes Benz of Clearwater. Just received my best car ever, it is AWESOME. Thank you
Great customer service! Aaron was so knowledgeable, professional and kind. Every part of my experience with this dealership was excellent. Love my new car!
2nd car I've purchased from MB of Clearwater, and a good experience both times. This time, Antonio, our salesperson was quick, forthright and a pleasure to work with.
Our sales agent, Antonio Marinez, is the best! He’s the primary reason we decided to purchase a new 2026 Mercedes GLE 450 and also a new 2026 GLS 450 from Mercedes-Benz Clearwater, FL within 2 weeks of each other! Antonio is very pleasant, courteous, polite, patient, not pushy, mild mannered, hard working, and found vehicles for us in the colors and options we wanted out of state. Other dealerships didn’t do that. The entire process from start to delivery was very enjoyable for both vehicles! The showroom is clean and people friendly. We are so pleased with our experience and highly recommend Antonio ... Read More Google - Jun 27, 2026
Purchased a 2024 Mercedes c300. Greig Larsen was very helpful and professional. Highly recommend.
The purchase of this vehicle was without a doubt the most pleasant experience I've ever had at a car dealership. Jeff and Joe were professional throughout the entire process and most importantly, put no pressure on me whatsoever to coerce a sale. I'll definitely consider Mercedes-Benz of Clearwater first for any future vehicle purchases will enthusiastically recommend them to others. Thanks!
❤️ Mercedes. Come see Zoltan he’s knowledgeable and easy to work with
Greig Larsen was awesome
Had a great car buying experience yesterday at Mercedes Benz of Clearwater. What a fabulous and experienced team of professionals. Mercedes Benz Grieg and John both helped to make sure everything was perfect on my purchase! The manager Frank even went to the carpet to make sure the trade I was bringing in got priced fairly and Greg the Finance Manager was a pleasure to work with. The team got me in and out within an hour and a half!!!
Happy New Dad to a SL 63 AMG!!!
Thanks to the Mercedes of Clearwater team for all their help in making ... Read More Google - Jun 24, 2026
Best Mercedes dealership in the Tampa Bay area and I have been to all of them! Russ Bauer went out of his way to make purchasing a new vehicle pleasant. I am a widow so this is not a task I enjoy doing, my husband loved it but not me. Russ made it seamless. I will never go any place else for a new vehicle. Good work Clearwater Mercedes for having such a competent staff.
They definitely came thru for me and made right all problems with my vehicle, I appreciate you Mrs. Kim Cates. 😁
After my family was involved in an accident and our vehicle was totaled, I had a lot on my plate trying to take care of them and manage everything that comes with a situation like that. I called Estaban at Clearwater Mercedes and explained what was going on. He immediately went to work finding options that would fit our needs and made the entire process incredibly easy.
When I finally had a chance to get away and come to the dealership, Estaban already had everything lined up and was able to get me into a vehicle the very same day. ... Read More Google - Jun 16, 2026
Exceeded my expectations in every way on my AMG purchase. Zero pressure, quick reply, good communication.
I have purchased many cars from Russell Bauer, he’s the best. He’s efficient, professional and listens to your needs. Mercedes of Clearwater is the only place I’ll continue to purchase my cars at even though I live in Tampa. I only purchased my first car in Tampa and I will continue to go to Mercedes of Clearwater.
Latasha at services helped me out with my car and she was very helpful!
(Translated by Google) Thanks to José Báez, he was very kind and helpful today, very fast and efficient. My recommendation is 💯 (Original) Gracias a José Báez, fue muy amable prestándome servicio el día de hoy, muy rápido y eficiente mis recomendaciones son 💯
Great service team and advisor Diaego Guevara-Beck who consistently takes care of his customers.
Have owned three Mercedes and two Porsches so far, and this transaction was by far the most seamless I have had. I worked with John Boraski who was an absolute gem, was incredibly welcoming, commutative and guided me through everything about the vehicle. The day came to take delivery of the car and it was truly seamless and made for a delightful day. Even had a goody bag in the car for us. Wouldnt hesitate to buy another car from these guys.
Alex was great brought my car and went over everything. Great service
Natalie P was great to work with!! Had our car delivered right to the house! Would work with her again!
Maria at Mercedes of Tampa was fantastic to work with! She was incredibly communicative, responsive, and helpful throughout the entire process. Maria and Jason jumped on my inquiry right away and put together an attractive proposal within minutes. Maria took the time to help me find exactly the car I had been looking for and made the experience effortless. Excellent customer service from start to finish!! 10/10!!!
Purchasing a vehicle from Esteban Bello at Mercedes of Clearwater was a pleasure! Esteban was extremely knowledgeable about the vehicle and went above and beyond to insure I was completely satisfied and happy with my purchase. I would 120% recommend purchasing a vehicle from Esteban and Mercedes of Clearwater!!!
Outstanding service department!
(Translated by Google) It's worth being treated by Elvis Cardona; the service he provided was excellent. (Original) Vale la pena ser tratado por Elvis Cardona, el servicio que me brindo fue excelente.
I love that place. Aaron is the best salesperson you could possibly find—super friendly, professional, honest , and straightforward. As for service, Diego is the best—the finest person I’ve ever met: kind, earnest, honest, and a man of strong values. These two are truly wonderful people; I recommend them to anyone.
Tony Pineiro, my sales person was awesome. The concierge service to teach me all the ins and outs of my SL 55 was over the top helpful. Business office made the transaction very efficient. I highly recommend MB of Clearwater.
10/10 experience at Mercedes-Benz of Clearwater! This was my first time buying from this dealership, and it was by far one of the smoothest and most professional car-buying experiences I’ve had. The team was upfront, responsive, and very transparent from the beginning — no games and no pressure.
A huge thank you to Bill Ashe, my sales person, for making the entire process so easy and enjoyable. He was professional, helpful, and went above and beyond to make sure everything went perfectly from start to finish.
Everything was handled quickly and efficiently, making the entire process stress-free. I truly felt valued ... Read More DealerRater - May 26, 2026
Mr. Elhoucine Laaoouine was my contact initially on their website and he provided me with all the information I needed to decide to purchase the vehicle they were showing for sale. The dealership was impressive insofar as the layout of the offices and showroom. The staff was all very personable and helpful. The process to purchase the vehicle went very smoothly and that made a big difference as purchasing a vehicle can be somewhat stressful especially for a 74 year old. I would most certainly buy from this dealership again.
Charles Robb is the best, fully recommended!
10/10 experience at Mercedes-Benz of Clearwater! I purchase a new car almost every year, and this was by far the easiest and most aggressive deal I’ve ever received. I drove 2 1/2 hours for this deal, and it was absolutely worth it.
From the moment I walked in, everyone treated me like family — truly like they had known me for years. The entire process was smooth, transparent, and stress-free from start to finish.
My salesman, Paul, was amazing to work with, and the sales manager was equally great. They went above and beyond to make everything happen and made the experience enjoyable ... Read More Google - May 18, 2026
10/10 experience at Mercedes-Benz of Clearwater! I purchase a new car almost every year, and this was by far the easiest and most aggressive deal I’ve ever received. I drove 2 1/2 hours for this deal, and it was absolutely worth it.
From the moment I walked in, everyone treated me like family — truly like they had known me for years. The entire process was smooth, transparent, and stress-free from start to finish.
My salesman, Paul, was amazing to work with, and the sales manager was equally great. They went above and beyond to make everything happen and made the experience enjoyable ... Read More DealerRater - May 18, 2026
I bought a car on Saturday from this dealership. I started talking to the salesman Greig Larsen on Friday. He was so nice and helpful. He got my price to where I needed it to be so I drove 4 1/2 hours to Clearwater to drive and then buy the car. Greg was great
My experience with the representative who got me in to get information about my 300c Mercedes Benz was helpful but hurriedly. He explained what my problem might be. I signed the work order. When out to look at all the other Mercedes Benz on the lot came back. As I walked in he was standing at his work space, perfect timing he explained to what we thought initially might be wrong with my car. Again he was pleasant but rushed me to the lobby because he had another appointment. As I said in the lobby I could hear his conversation ... Read More Google - May 16, 2026
Lucas was professional and the purchase of the glb for my wife was straight forward no nonsense
Danielle and I wanted to personally thank everyone at Mercedes-Benz of Clearwater for once again delivering an experience that went far beyond simply purchasing a vehicle.
This marks our 4TH purchase together from Mercedes-Benz of Clearwater and my 7TH overall Mercedes-Benz purchase — and every experience over the years has been nothing less than exceptional.
What made this one even more meaningful was that this vehicle was actually Danielle’s birthday and anniversary gift from me. The dealership team didn’t know that during the process, yet everyone naturally came together and made the experience feel incredibly personal and special for ... Read More DealerRater - May 7, 2026
My Clearwater vehicle purchase experience was as good as it gets! Chris Ebron is a stellar representative of Clearwater and the Mercedes-Benz brand! From our first interaction to the last one, I always felt like their ONLY customer and like their MOST VALUED customer! The entire process was fast and smooth. Chris kept me abreast of everything from start to finish. I would definitely purchase from Clearwater if the opportunity presents itself again and most definitely offer my highest recommendation!
Second time using them, much nicer vibe than the Tampa one.
(Translated by Google) Thanks to Mr. José Báez, the service was excellent. Thank you for your help with the customer service. I highly recommend him. (Original) Gracias al señor José Báez la atención fue excelente. En la parte de servicio gracias por su ayuda. Es recomendado 100%
Lucas was the best! Purchased my car online and flew down to get it, he even picked me up at the airport. Paperwork was easy and everything went smoothly, I was on my way with my new car in minutes.
Mercedes Benz of Clearwater Service Center is an exceptional place to take your Mercedes for service! Stephen King is our go to Guy and he is absolutely phenomenal when it comes to service and knowledge! I will not fail to mention the service of all crew members, they are beyond kind! Don't bother taking your vehicle to the guy that's a little bit cheaper, take it to the guys that know best!
The entire staff are always friendly and professional.
I am writing to share a review of my recent car trade-in and buying experience at the Clearwater Mercedes-Benz dealership.
I want to highlight that my salesperson, Diego, was amazing. He was not pushy at all, answered all of our questions during the test drive, and made us feel comfortable throughout the entire process. Even after we left to test drive a vehicle at another dealership, we felt compelled to return to work with him. Diego also followed up a few days after the sale to ensure we were happy and stayed in touch until our paperwork issues were fully ... Read More Google - Apr 22, 2026
El was amazing to work with. He made the whole car buying process smooth and easy. I've never felt more at ease buying a car before now. He worked the dealer to get a good deal that worked for both me and them. The financing process was quick and efficient. They have a new customer for life. I will be sending anyone I know who's looking for a car to them.
The smoothest most pleasant car buying experience we've ever had. Jeff was friendly and knowledgeable. Gregg in financing was also very helpful. We will definitely be back.
The staff is nice and they are very accommodating but the actual repair service provided is below mercedes expectations. First visit bottom trim was scratched up from lift, second visit was told that noise brakes were not covered under main warranty and that i wasnt fixable but i coult pay $600 to attempt to resolve the issue.
Our first time purchasing through this dealer, Esteban was our salesman. Very happy with him and our purchase. Highly recommended Esteban.
Very nice and helpful
I highly recommend this dealership all around, much better than the other Mercedes dealerships I’ve shopped around at!
Greig Larsen, deserves 10 stars if google allowed it. This sales representative for the company is an important player, who was very kind to my family, excellent customer service, made everything easy. Got me out of the dealership fast. Gave me a great deal when working with his managers. The car was certified! Came with free warranty for a whole year. All around everyone was great and helpful. They gave me and my unlce tons of gifts. Thanks Greig for everything no ... Read More Google - Apr 13, 2026
El Laaouine of Mercedes-Benz of Clearwater, used car sales, just sold me a beautiful preowned SLC 300. El was very helpful and he made sure the car was in great shape when I took delivery. He walked me through the features of the car, and I found the overall experience working with him to be very positive.
Great experience working with Esteban Bello!
EL made our buying experience so much easier. He was very professional from the beginning to the end. I did a lot of homework about EV and he answered all my questions that made me feel confident on moving forward. I highly appreciate and recommend him to anyone
Outstanding client experience. Im a repeat customer working with this dealership and specifically Bill Ashe. First class service, making the car buying process enjoyable and easy.
Mercedes of Clearwater is fantastic. I've been going there for years, and had nothing but wonderful experiences. I have bought and had my vehicle serviced there, and their attention to detail and providing their clients with excellent care is unparalleled.
Mr Triston, my salesperson did an amazing job, smooth transparent transaction. Very concerned with me and my needs. Always on top of everything. Great dealership, everything done over the phone.
The sales agent Lucus was very nice and accommodating the entire time. I chose this location 14hrs drive away from my home to buy my used Lexus LC500 because of his good customer service.
On the pickup day the car took much longer than mentioned to be ready for me to take it back home. We planned for 11am and I didn’t leave until closer to 6pm. Lucus was more than accommodating offered me a loaner vehicle and even treated me to lunch. Once ready the car was in overall good shape but in the rush hour traffic ‘round ... Read More Google - Mar 23, 2026
Worst new car buying experience ever. Stay away from this dealership as they just don't care. Bill Ashe is a terrible sales person.
This dealership is one of the worst new sales experiences I have had. Left without car after paying for it. They simply don’t care. It’s all about attitude. This place is terrible. Especially bill ashe. He couldn’t care any less about customer experience.
Walked in there and the workers didn’t even want to seem to help me out and looked at me like I had 2 heads then when I was trying to purchase a vehicle before anything they said I can’t test drive it cause I’m not 25 and I’m 24 yet I’m a serious buyer. I do car sales and easily the worst experience I had in customer service. As a Mercedes-Benz luxury dealership you would think they would be professional!
don’t believe the deals and prices on the internet- they are bait and switch and the cars won’t even be on the lot when you get there. we made appointment to drive vehicle - Drove one hour to be told sorry it went to auction (while we were driving) - shame on them
Jeff was friendly, helpful, and easy to work with. I would highly recommend Jeff if you want a positive car buying experience.
Bill Ashe did it again! Take care of me and got me everything i ask for.
Great experience. It’s what I expected from Mercedes. John was amazing, friendly, accommodating, and patient. Top tier service and quality Car.
They know how to get a deal done - thank you Bill Ashe and finance/business office for a favorable experience. Will refer friends.
Outstanding dealership (and Salesman Joe Reviere). I called dealership and they set up appointment - car was ready and waiting. Got a great test drive. Dealership provided great price/easy negotiation including trade in. All documents done electronically - - and car was delivered to my house with in service. Joe even set my garage doors to the remote in the car. I highly recommend MB Clearwater and will plan to use them again for future purchases based in price, professionalism, and service
Great dealership to work with very organized. JOHN Boraski was excellent to work with.will buy my next car from John.
Jeff was an amazing help and made my first time buying such a pain free easy purchase. Very transparent and honest dealership with great inventory to choose from. I will definitely be coming back to Jeff in the future!
Great doing business with them came from Venice to Clearwater to by car. Started with calls to John the day before and when we got to the dealership the car was ready and the paperwork was ready to be signed. Was on our way home in about an hour. Great place to do business
Waste of time. Used car manager is a comedian. Submitted online for a trade valuation and it came back fair so I decided to take the drive there. What a mistake that was. There’s nothing wrong with my trade being a 2023 with low miles, brand new tires and brakes. They proceeded to low ball me $5,000 under the online value and would not budge off their price for the vehicle I was looking at that was leaking oil, needed brakes, and had dry rotting tires. Save your time and go somewhere that values your business.
I have bought many cars during my lifetime, but this was the easiest process I have ever experienced. From the time I walked in until I pulled away was under three hours. Greig Larson was a consummate professional and made me feel like family. I highly recommend this dealership and Greig!
If I could give them a negative score I would. Purchased a $118k used car and had them ship me the car to NJ. The car showed up dirty (literally food under the backseat), with stains on the seat belts (They told me the car war pristine). During the negotiation process I asked our rep for the inspection report on the car multiple times and was ignored. It was the car we wanted so I moved forward without it. From day 1 the brakes were squealing (Car had 15k miles), and within a week a sensor went off the brake pads ... Read More Google - Oct 29, 2025
I liked they way they do business. I think they came out with their best offer from the start.. Far better than other dealers without the back and forth. Scott Anderson was great to work with and I highly recommend Scott and this dealership.
Have been buying cars at this dealership for many years. Always treated with respect and friendliness. Customer service is outstanding.,
Just purchased a 2023 Santa Fe Caligraphy from this dealership and Estaban, our salesperson was great! So far, I love my vehicle and appreciate Estaban following up prior to the sale. He was never pushy, just checked in and that consistency (plus the vehicle) is why I chose this salesperson/dealership.
Untrustworthy. I live out-of-state. After 2 days of emails and phone calls, we agreed on a price, and started their remote paperwork process. My sales agent, Lucas Schneider, became unresponsive. Sure enough, they broke our verbal agreement and the sales manager, Frank Harris, sold the car to another customer who had expressed interest the day after we started negotiating. Didn't even have the courtesy to call me and tell me. My texts and calls were ignored, and then he sent an email informing me the car had been sold. And beware of the dealership fees.
The new bot that asks if I need assistance after clicking on a new car to compare is so annoying. Will not be searching for a car on this website
My experience at this dealership fell far short of what I expected from a high-end brand like Mercedes-Benz. Unfortunately, my sales associate, Greig, directed more of his attention and courtesy toward my male coworker—who was only present to drive my second vehicle home—than toward me, the actual purchaser.
At one point, he even told my coworker that he would get first choice of a promotional gift, something that should have been reserved for the buyer. In another instance, he commented that I would need to “win the lottery” to afford the G550 SUV displayed in the showroom—an ... Read More Google - Sep 22, 2025
The worst experience in sales , customer service and management staff I ever experienced when buying a Mercedes car ever !
Although I experienced 10 months of delays from Mercedes Benz in Germany to take delivery of the vehicle I ordered, the General Manager of the Clearwater dealership and my salesman always kept me apprised of the situation, offered solace when necessary, and ultimately delivered the vehicle as promised. The delays were out of their control and I certainly would purchase another Mercedes from this outstanding dealership.
Bill Ashe is an excellent salesman and a great person with a good sense of humor. Only disappointment was at the finance division. The lady there was rushing us out of her office
Excellent initial contact and ultimate buying experience. No hiccups, 24-hour process; on my making the final decision, deal quickly closed. Scott Anderson is knowledgeable, people-centric and made things easy.
