Customer Testimonials in Clearwater FL

I viewed a Mercedes-Benz online and drove a long distance (from Lakewood Ranch to Clearwater) to see the vehicle. My husband and I were warmly greeted as soon as we walked in. We had made an appointment and received an exceptional experience with Esteban Bello. He was personable, knowledgeable, and patient — he made the trip to Clearwater absolutely worthwhile.
Although we didn’t purchase the vehicle we originally came to see, we ended up purchasing another vehicle that was an even better fit for us. Esteban worked with us through the entire purchasing process and made it so smooth and ... Read More Google - Jul 10, 2025

Thank you Scott Anderson and the team at Mercedes-Benz of Clearwater, for a great car buying experience! My daughter loves the car!

Jeff has a wonderful, calm and kind demeanor. Just bought a per-certified e350 this past weekend. He is enjoyable to look at cars with and a pleasure to do business with. We really had a great experience with Jeff. Just a cool, chill guy, looking out for his client.


From the minute we arrive until the minute we drove off in our new Mercedes Benz CLE 450, great experience. Jeff Lyall was great; professional and friendly…

A huge THANK YOU to the service department and your mobile roadside assistance young man. This is not even my home Mercedes dealership. I was stuck on the road with a flat this morning and I called Mercedes Me 1-800 Roadside Service which used to be a great service but it was AWFUL as I spoke to 6 different agents who told me a mobile service would contact me. After waiting one hour, they did not seem to know if anyone was coming or could locate a record of my request-it was obviously a call center with very poorly trained reps. ... Read More Google - Jul 1, 2025

Kevin was great thank you!


I never write reviews. However, an exception has been made for the really great experience I had, from start to finish, with Esteban Bello (salesperson) and Carolyn Deary (Business Manager) at Mercedes Benz of Clearwater. From my first phone call to a few days later when my car was loaded onto covered transport for delivery to Seattle, I was very well taken care of. Their communication and professionalism was worthy of this five star rating.

Bill Ashe and Karen Williams were helpful and knowledgeable. Thanks for going the extra mile.

The whole process was absolutely seamless and Esteban was absolutely wonderful! The best car buying experience I have ever had!


Big Al did a great job of making us feel special, while also giving a great car buying experience! Thanks Big Al

My Wife and I leased our 11th Mercedes from this dealership. Tony was great and we love working with Karen Williams!

Thank you to MB of Clearwater for many cars and many years of great service. Everyone is always extremely helpful and professional. I have considered a different brand of car, but I always end up with a new Mercedes because of the of the people and the service. I recently purchased my newest car from Marc Sexton. I was able to get a great car at a fair price with the exceptional level of service that keeps me and my family coming back. I really appreciate Marc and the entire team for a fun and easy buying experience.
If you ... Read More Google - Jun 16, 2025

Everyone at this dealership was helpful and professional. Tristan Charles was great to deal with through the buying process!

Smooth, easy, and extremely responsive team. Tristain is the best.

Thank you for all your help. Very happy with the car, loving the ride and the quietness.

I generally dislike buying cars, it's always a hassle. NOT HERE THOUGH, the transaction was smooth, the car is awesome and Jeff went out of his way to accommodate our requests. Happy Customer here!

Highly recommend this dealership to anyone looking for an stress-free car-buying experience!

Amazing experience I had. An out of towner closing a deal on an automobile I never saw in person. I was reassure every step of the way by Esteban Bello that it will meet all of my expectations and it did and he didn’t disappoint. In addition while finance and numbers arent always pleasant, Karen William head finance did make it a great one and went out of her way to get me rates lower than my bank offered. Can’t say enough about the level of care and service I received at Clearwater Mercedez. My GLE 580. is amazing.

Tony was very helpful and made the process easy and simple. Thank you for all your help!

This horrible service experience started with a noise coming from underneath the car. Brian told my wife it was brakes $2100. and proceeded to add front suspension parts $670 a new computer $6800. the list went on and on. Over $14,0000. So when I called Brian I asked him to replace the linkage $670 and deduct the $270 analysis fee and the bill should be approximately $400. He agreed but when my wife showed up he tried to charge her $1000 and didn't want to deduct the $270. After a lot of back and forth my wife left distraught and paid over $700. for what was promised to be $400 ... Read More DealerRater - Jun 6, 2025

Easily one of the best dealerships I came across. Salesman Estaban was absolutely going above and beyond for me when I was shopping for my AMG and working closely with all team members and managers from detailing to preparing the car. Not only was Estaban customer centric and making sure I left absolutely satisfied, but the biggest key factor was he made the process quick easy and painless. Estaban and his team was there step by step from the start making the car shopping experience enjoyable and fun. They truly made me feel right at home. Highly recommend them to ... Read More Google - Jun 4, 2025

I saw a SUV online (for my son) and drove all the way from Orlando to Clearwater. Esteban was sensational from the beginning . He made sure the vehicle was ready to test drive and answered all my questions. I never felt pressured and told him I’d be in touch. Esteban stayed in touch with me and even informed me of price decreases as well and was always informative about all my questions, and I had a lot. When I finally made the move everything went seamless. We did everything remotely since I live far. The vehicle was cleaned and ... Read More Google - Jun 3, 2025

10/10 Best customer services in the city come shop!!

Had a great experience very fast and genuine experience Greig ask for him anytime you guys go in!!


Marc Sexton is the best! Excellent customer service, excellent communication and one of the best car purchase/lease experiences we have ever had. He went above and beyond and we could not be happier. We love our new GLA 250 and we will be back when it is time to purchase our next Mercedes, thanks to Marc.

I searched nationwide for a particular automobile. This dealership had the most competitive price, efficient communication and purchasing process. Their auto transport referral was so excellent. Scott was a pleasure to work with acquiring my dream car.

john was super helpful and helped me leave with the car that I wanted !! thankyou john !

Can't believe how great Russ was in sheparding us through every step of our Mercedes purchases (both in 2018 and again in 2025). Excellent communication skills and quick to response to the many text messages and emails we sent him. He worked hard to make sure my wife and I were happy with the entire purchase and delivery process.

We had a great time working with Tony. Top notch service and a knowledgeable staff made getting our new car an easy, stress-free experience.

My experience with Mercedes Benz of Clearwater was absolutely phenomenal. Bill is very professional, he made the whole car buying experience a breeze, took care of me right from the beginning, prompt responses, I live in Los Angeles and he made it worth flying out to Florida to buy this car, all digital paperwork was done flawlessly and car was ready and wrapped for a champagne opening moment and drive away within 30 minutes.

This has to be the smoothest car buying process I’ve ever experienced and I bought quite a few in the past. Jeff was super helpful and made everything seamless. Am a disabled veteran I appreciate businesses that don’t stress or haggle me out. They have quality vehicles and my salesman Jeff was the best. Thank you so much. 🇹🇹🙏🏿

I wanted to give Kudos to the Mercedes of Clearwater service department specifically because of Toni she was very helpful, informative and made us feel like the staff really does care while larger dealerships make you feel like just a number. Thank you for resolving my vehicles issues and I will continue to tell my friends and family to use this dealership for purchase and service.

Greig Larsen is an amazing no pressure salesperson. He goes the extra mile to make sure you find the perfect vehicle to fit your needs. He is my go to guy just bought a second car with his help. The customer service is impeccable. From sales to service. No games here… I was in and out in less than an hour after finding the car I wanted.

I was an out of state customer and I did have a good experience. I wont lie, so yes it was still a roller coaster ride seeing how I didnt get to test drive or see the car in person until I was ready to sign.
This dealarshop is well organized, clean, with competent staff. The kind of people you want to work with when trying to pirchase a proper and safe mercedes. Not every dealarship has proper benzes and we forsure experienced that.
The actual financing portion was also straight forward. No one really tried to sell me anything ... Read More Google - May 7, 2025

I had an amazing experience at this Mercedes dealership! The customer service was outstanding from start to finish. Grieg and Jeff made the entire purchase process smooth and stress-free, and they provided me with all the information I needed. I absolutely love the location. I drove all the way from Orlando and ran into some issues on the road, but they were incredibly patient and understanding. I truly appreciate everything thank you so much! You’ve gained a customer for life.

I had a wonderful experience from my first phone call to the dealership through my purchase. My client advisor, Jeff Lyall, is knowledgeable, thorough, professional, courteous and thoughtful. I highly recommend Jeff and Mercedes Benz of Clearwater.

Esteban made the experience truly enjoyable. Took the time to show me several options and had just the right level of interaction at each stage. I recommend working with Esteban and tbe team

I received the best service and experience buy a car with MB of Clearwater! Esteban Bello made it feel effortless! If anyone is in the market for a vehicle. He is the guy!


Eddie Burke was my sales associate. He was absolutely amazing. Professional, courteous, knowledgeable, accommodating. Went above and beyond. Great experience!!!!!

Tony made the purchase of our new car easy and stress free from start to finish. If you’re looking for a new car purchase that is enjoyable, you want to work with Tony.


Friendly staff especially Mr Anas he was really helpful, patient and nice . He helped us with alot of details

Jor Cha was wonderful and made our purchase easy. The car was immaculately clean when we arrived to pick it up we received a complete tutorial of the vehicle by a concierge.

We have been eyeing a GLS 450 for about a year now. My husband has been looking for a perfect car that fits all the features he is looking for, and at a reasonable price. We have seen so many cars, different makes and models, in different places. We have been to around 3 dealerships. Some of them could have gotten our business if we were just looking to buy. But the overall experience got us to MB of Clearwater. From the phone inquiry to the moment we finally got there, we were treated like family. That feeling, you know, they will ... Read More Google - Apr 26, 2025


Scott Anderson is the absolute best!!! He took his time with us and helped us get our dream car. When I say he is the best i mean it. The whole dealership was wonderful and we were treated like GOLD. Love our new car and go see Scott!

Greig is a very patient and considerate person. He made sure we were happy with everything before we left. He took extra time to show us all the features of the car. Great guy and great experience all around. Thank you Greig

I’m giving 5 stars solely for the exceptional service provided by the sales team—specifically Greg and Jeff. Their professionalism, respect, and dedication throughout the car-buying process were outstanding. They went above and beyond to assist me and ensure the sale went smoothly. Greg and Jeff, you both are truly amazing!
However, my experience with the finance department was disappointing and nearly cost the dealership the sale. I came in with my own financing, and the individual handling the transaction was extremely rude and unprofessional. I ultimately walked out after witnessing him speak disrespectfully to my lender in front of ... Read More Google - Apr 25, 2025

I live in South St. Pete, so technically there’s a closer Mercedes dealership, but ever since I moved here a year ago, I’ve been coming to Mercedes-Benz of Clearwater — and now it’s the only place my wife and I will go. The service team is top-notch, the work is always done quickly and done right, and we especially love working with Toni. She’s a rockstar. This level of care and consistency is exactly why we stick with Mercedes. Highly recommend!

We had the pleasure of bumping into Scott Anderson late November of last year. Drove a nice Mercedes SUV, wasn't what we were looking for. He took careful notes and contacted me on some incoming options. Scott is very professional and followed up with only vehicles that he knew might work. 5 months later, we have the perfect replacement. Spoke with consultants at other Mercedes dealerships and none of them put in any effort. If you want an exceptional experience, ask for Scott Anderson when you call or email Clearwater Mercedes! Best to you! Eric

I’ve been here twice for routine service — great experience!

Mercedes of Clearwater got me a great vehicle – GLE 450e 4MATIC – at an exceptional price! Alex, Wes and Karen all provided excellent service in expediting the deal and getting me in and out in record time. I have been dealing with Mercedes exclusively for the past 15 years, and this was the best experience I have had with any dealership. The car was prepped to perfection right up until the moment I drove it off the lot. I will definitely come back to Mercedes Clearwater for my next vehicle.

Great experience as an out of state buyer and worked with Dorthea who made the process go smoothly

Such amazing people. I just got my car and it's better than the photos. The people are super nice and they are not trying to trick you like other dealers. Diego you are the man bro thank you for all the help. Amazing people

Just purchased a car from Mercedes-Benz of Clearwater and it was a great experience! From the Sales Associate (Dorothea), the Finance Manager (Gregory), to the Sales Manager (Frank) - They were all extremely helpful, pleasant to work with and it was a pressure free experience. Very impressed!

Just purchased a car from Mercedes-Benz of Clearwater and it was a great experience! From the Salse Associate (Dorothea), the Finance Manager (Gregory), to the Sales Manager (Frank) - They were all extremely helpful, pleasant to work with and it was a pressure free experience. Very impressed!

They actually read, and answer your e-mail inquiry very quickly!! Appreciate Jonathon R Ewing at MB Clearwater for his prompt and courteous answer.

I had a fantastic experience. Thank you very much

Scott Anderson gets 5 stars for the entire car buying experience! Thanks Scott, we will be repeat customers.

My great thanks to Jeff, very professional, wonderful knowledge, and I left with a beautiful new car within 2 hours. Well done!

This is the only place I’ll buy a car. If you’re looking for pre-owned, ask for John Boraski. I just leased a new car and worked with Alex Riley. Alex was super thorough and helpful thru the whole process. He’s a consummate professional & they’re lucky to have him on the team

From service to sales this dealership is excellent!

I purchased a trade-in Honda CR-V, and Jeff was great! Very helpful and upfront about the car. No hassling and no gimmicks. Excellent clean dealership I recommend 100%

I have to say our sales representative Esteban went the extra mile with us! I came all the way from Miami to encounter exceptional treatment in a timely manner. Explained all of the features and activated our accounts with Mercedes-Benz. I will recommend Esteban to everyone who is looking for a professional sales representative that is respectful with your time and gets everything done right! don’t hesitate to come see the team of Mercedes-Benz of Clearwater.

Very thankful for the help and smooth process of my New vehicle leased by Juan Ramirez, Juan Arango and Brayan Rios. They are your go to Guys at Mercedes benz of Tampa Bay.

Just bought our 3rd and 4th car from this dealership. The experience is smooth and no pressure. Dorothea and Frank are professional and fast! We didn’t have to spend all day waiting for them to compile the paperwork. Once we found the cars we needed it was about an hour maybe an hour and a half until we were driving off into the sunset. Don’t waste your time going anywhere else. I had visited 2 dealerships before finding my way back to where I knew I should have started in the first place.

Just bought our 3rd and 4th cars from Mercedes of Clearwater. Dorothea and Frank were professional and straight forward. No pressure, wide variety of used cars, and a fast closing. From the time we found our vehicles to when we drove off the lot was about an hour and a half. We are super happy with our purchases and the experience. Don’t waste your time going anywhere else. I had visited 2 dealerships before making my way back to where I knew I should have started in the first place.

This is where my company takes our fleet vehicle and Andy makes the process super simple and seamless

Dorothea Pack is a wonderful sales representative. If you are planning on coming to Mercedes-Benz Clearwater, make sure you work with her!

so professional and efficient with time taken to execute the sale. Eddie is a pro!

I had a great experience with MB of Clearwater, and I highly recommend working with the people at this dealership. I worked with Marc Sexton (sales specialist) and Karen Williams (finance), both excellent professionals. Marc was invaluable in completing the transaction and was ready to answer my questions at any time of the day. The purchase was completed remotely, and Marc took care of everything, including shipping the car to my home. Highly recommended.

Excellent customer service. The definition of going Above and beyond in one place. Jor Cha is one of the most helpful person I’ve ever seen. From picking me up at the airport to delivering the perfect car. Her attention to detail is incredible. I’ll be recommending her and Mercedes Benz of Clearwater to all my family and friends!!!!!

I recently purchased a GLC300 Coupe from Mercedes-Benz of Clearwater. The dealership provided me with an amazingly smooth, speedy, and pleasantly memorable experience. Mr. Esteban Bello walked me through every step of the process and was very personable from the moment I greeted him. Not for one second did it feel as though I was speaking to salesman. He genuinely made me feel like family. Ms. Carolyn Deary was very kind, patient, and informative in helping me secure the best warranty plan for me. Mercedes-Benz of Clearwater and its entire staff are truly exceptional. They truly made me feel welcomed. ... Read More DealerRater - Mar 24, 2025

We were researching inventory and were fortunate to meet advisor Aaron Bartlett. He found the perfect vehicle for us at a most competitive price. During the car acquisition and preparation process he kept us informed. His oversite made the delivery and purchase smooth and easy. We are very pleased with our experience.

Tristan Charles helped me and delivered among the best new car purchase experiences I have ever had in many years of car purchases. He and the entire dealership were professional, friendly, and honest. They emailed me a proposal which was fair and considerably better than their local competition. When I arrived at the dealership, Tristan confirmed the pricing they had offered and got me in and out of the dealership in less than 2 hours with no game playing. Highly recommended and I will direct my friends to Tristan when they are in the market.

Tristan and the staff at Clearwater Mercedes were amazing. Very professional and efficient. They gave me a fair price right from the start via email, considerably better than their local competition. When I showed up, Tristan quickly reconfirmed the pricing of the deal and got me in and out in less than 2 hours with a new car. I might mention that they honor the Sam's Club $500 bonus cash which was icing on the cake. This is among the best new car purchase experience I have ever had in many years of car purchases. I will recommend Clearwater MB and ... Read More DealerRater - Mar 24, 2025

Service was done to perfection

We replaced our perfectly fine 2015 Mercedes Benz C-300 with the same model but 2021, to get updated safety features. We love the car! The salesperson at Mercedes Benz of Clearwater, Dorothea was wonderful! She was so kind, knowledgeable and patient! Thanks to everyone there.

After shopping for a long time I just got a used Toyota from them and they were the best dealer I’d seen. Greig was very helpful and enjoyable to work with. You really get the sense that they care about you and selling a quality vehicle over everything else. Thank you Greig!


(Translated by Google) I want to thank Diego Guevara for his customer service and give him a 5 star rating for the service and speed with which he handled everything. It was really worth going to the dealership. My recommendation: contact Diego, he is an excellent person. Thank you
I want to thank Diego Guevara for his customer service and give him a 5-star rating for the service and the speed with which he handled everything. It was truly worth going to the dealership. My recommendation: contact Diego; he's an excellent person. Thank you.
(Original)
Quiero agradecer a Diego Guevara ... Read More Google - Mar 14, 2025

Fabulous experience working with Jonathan Ewing and Mercedes-Benz of Clearwater. Best purchase I have made.



Great experience buying my E450 all-terrain from Mercedes Clearwater. Special thanks to John who went above and beyond to make this happen. Fair negotiations, a follow up call the day after getting the vehicle just to check everything was OK and he even picked me up in the airport in his own personal car. Wouldn’t hesitate to buy a vehicle here again. Thanks John!

The vehicle was delivered to my home by flatbed. Within 3 miles of driving the car, the tire pressure light came on, and I had to find a gas station to inflate the tires. This never should’ve happened and is complete sloppiness by the service department.

Tristan gave me five star first class service! I was truly treated like a VIP and it felt great. Thank you to the whole team for getting me the car I wanted

Jeff was great from start to finish with assist my wife and I in purchasing a vehicle. He was very knowledgeable and answered all of our questions. Great experience! Thanks Jeff

Marc Sexton & Mercedes-Benz of Clearwater made the purchase of our new car enjoyable. I absolutely hate buying cars and was irritated at my husband for tricking me to go with him to pick up a car. Marc Sexton, however, took care of everything and gave us above & beyond first class service all the way! I highly recommend purchasing your next car from Mercedes-Benz Clearwater from Marc Sexton! Sincerely, Demie Angelocci

Amin helped setup my app!


It was the salesman John that made the 5 star happen.

The service that this dealer provides is nothing short of excellent. Casey Hubbard and his attention to detail when servicing my cars is phenomenal. My service advisor Toni Wyman makes everything so simple and welcoming that I’m excited to go back every time. Couldn’t ask for a better experience.

Tony was great and we love the new GLE 450e. The tech help from Denis was great too.
